Shipping policy

Brito Wata ships from Cape Town, South Africa . We aim to process and dispatch all orders with care and efficiency.

Local delivery (Cape Town CBD & surrounds)

For customers in the Cape Town CBD area , we offer local delivery directly by a Brito Wata representative.

Delivery times and arrangements will be confirmed via email or WhatsApp after your order is placed. Local delivery is complimentary for qualifying orders or at the discretion of Brito Wata.

South Africa shipping

  • Delivery via PUDO pickup point or courier

  • Estimated delivery time: 2–5 business days after dispatch

  • A flat shipping rate is applied at checkout

  • Tracking information will be provided once your order is shipped

International shipping

We offer international shipping to selected destinations.

  • International shipping costs are confirmed after checkout , based on destination and parcel size

  • Estimated delivery time: 7–14 business days after dispatch (depending on destination and customs procedures)

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country

Please note that international delivery times may vary due to customs processing or courier delays beyond our control.

Shipping delays

While we work with reliable courier partners, Brito Wata is not responsible for delays caused by couriers, customs, weather conditions, or other unforeseen circumstances.

Incorrect address

Please ensure your shipping details are correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Contact

For shipping-related questions, please contact us at britowata@gmail.com